APLM Stage 0 · Idea Intake

A) Traceability

Just enough to trace the request later.

Idea title * Originating email / thread link *

Request source *

Customer Sales Marketing Support Leadership Platform Engineering Partner/Vendor Other

If Other:

Supporting evidence (optional)

Supporting links (one per line) Attachments Max total size: 10 MB.

B) Problem and ask

Problem statement * Requested outcome (1–3 bullets) * Keep it to 1–3 bullets. This becomes the delivery “definition of success”.

Requester details

Name * Team / function *

Contact email *

C) Impact and urgency

Urgency *

Critical (production impact / major revenue risk) High Medium Low

Reason *

Expected impact *

Pick what applies, then write a 1–2 line summary.

Revenue / Sales enablement Retention / Customer satisfaction Cost reduction Risk reduction / Compliance Reliability / Stability Delivery speed / Operational efficiency Customer experience / UX improvement

Impact summary *

Target date / driver (optional)

Target date Driver

D–F) Routing (owner + service + scope)

This is what helps the PGC council route and triage quickly.

Service mapping *

Existing service New service

Existing service name * Required only when “Existing service” is selected.

Proposed service owner (name/team) * Why this owner/team *

Initial stakeholders to involve *

Platform Engineering Development Security Finance Sales / CS Support Marketing Legal / Compliance Other

If Other:

Initial classification *

New Service Enhancement (existing feature expansion) Integration (3rd party / internal system) Operational improvement (process/tooling/runbooks)

Scope hypothesis *

Optional routing details

Product area / module If Other:

Region(s) impacted

Noida Mumbai Atlanta All regions Not sure

Customer name(s) Segment

Systems/components possibly impacted Known risks/constraints

Dependencies

Submitting on behalf of someone else? (optional)

Submitted by (name) Submitted by (team)

Date Notes

If left blank, submission will default to the requester name/team and today’s date.

Tracking ID: 32ad7041-dab6-4691-88c9-50a0fac5dab4