APLM Stage 0 · Idea Intake

A) Traceability

Just enough to trace the request later.

Idea title * Originating email / thread link *

Request source *

Customer Sales Marketing Support Leadership Platform Engineering Partner/Vendor Other

If Other (request source)

Supporting evidence (optional)

Supporting links (one per line) Attachments Max total size: 10 MB.

B) Problem and ask

Problem statement * Requested outcome (1-3 bullets) * Keep it to 1-3 bullets. This becomes the delivery definition of success.

Requester details

Requester name * Requester team / function *

Contact email *

C) Impact and urgency

Urgency *

Critical (production impact / major revenue risk) High Medium Low

Urgency reason *

Expected impact *

Pick what applies, then write a 1–2 line summary.

Revenue / Sales enablement Retention / Customer satisfaction Cost reduction Risk reduction / Compliance Reliability / Stability Delivery speed / Operational efficiency Customer experience / UX improvement

Impact summary *

Target date / driver (optional)

Target date Driver

D–F) Routing (owner + service + scope)

This is what helps the PGC council route and triage quickly.

Service mapping *

Existing service New service

Existing service name * Required only when Existing service is selected.

Proposed service owner (name/team) * Why this owner/team *

Initial stakeholders to involve *

Platform Engineering Development Security Finance Sales / CS Support Marketing Legal / Compliance Other

If Other (stakeholders)

Initial classification *

New Service Enhancement (existing feature expansion) Integration (3rd party / internal system) Operational improvement (process/tooling/runbooks)

Scope hypothesis *

Optional routing details

Product area / module If Other (product area)

Regions impacted

Noida Mumbai Atlanta All regions Not sure

Customer name(s) Segment

Systems/components possibly impacted Known risks/constraints

Dependencies

Submitting on behalf of someone else? (optional)

Submitted by (name) Submitted by (team)

Submitted by (date) Submitted by (notes)

If left blank, submission will default to the requester name/team and today’s date.

Tracking ID: 4b8db2e1-5613-4aaa-9d90-a4ae2111e1c8